STEM CELL ONBOARD

Customer Login

Come ONboard

We specialize in organizing accompanied transports related to stem cell transplants.

Additionally, we train couriers for these life-critical missions.

For over 20 years, we have been training stem cell couriers for the voluntary undertaking of worldwide stem cell transports and organizing accompanied transports for leukemia patients in the context of stem cell donation. With almost 50,000 successfully completed transplant deliveries worldwide, an experienced team with the necessary organizational expertise is available to the organizations involved in stem cell donation. In connection with the life-saving mission of stem cell donation, the team is available 24/7/365 for planning, organization, and emergencies during the journey, both for the stem cell courier and the affected stem cell organizations.

Quality management

Ontime provides the stem cell courier with the most advanced transportation equipment (cooling boxes and data loggers) for the transport. The transportation equipment is validated for medical transports and is regularly inspected and calibrated by Ontime. After the transplant has been delivered, the relevant stem cell organizations receive temperature records for their documentation. Stem cell couriers who undertake a transport organized by Ontime are brought up to date on the latest requirements of national and international standards for the transportation of stem cell transplants as part of the transport preparation. Only individuals who have qualified for the transport of a life-saving transplant through a multi-stage selection process and comprehensive training are eligible as stem cell couriers. To ensure a smooth process of transplant transport from planning to booking and emergency care, Ontime operates its own travel agency that provides access to the necessary travel industry systems. The organization of the transport is carried out in such a way that the life-saving transplant can be delivered worldwide within a period of 24 hours in almost all cases. The smooth and fastest possible delivery of the transplant to the transplant authorities is of the highest priority for all parties involved.

Professional process management

Ontime consolidates all transport-relevant information and provides it to the institutions involved in the transplantation in an appropriate format. Stem cell couriers are always reachable for the affected organizations during the transport, sometimes even while they are in the air. Employees of the organizations involved in the transplantation can track the current status of the transport online at any time to adjust any necessary measures and timelines for the transplantation. The training and organizational services offered by Ontime for stem cell transports are regularly audited by various stem cell organizations, confirming compliance with all common national and international standards such as JACIE, WMDA, or ZKRD. Internal quality management ensures that all documents and instructions, as well as the training level of the staff regarding the organization of stem cell transports, are always up to date.